
Businesses understand the numerous benefits of using social media sites to develop their business and promote their company. One of the most popular sites being used by business owners is Facebook, however, an increasing number of businesses are establishing Twitter accounts. Twitter is an excellent tool that businesses can use in a variety of ways. [...]

Avoid These Truly BAD Email Practices Last week I wrote about follow up emails and that made me think more about some of the emails that I don’t like, the ones that irritate me. The ones that will be leaving a bad impression on customers. I’m sure we all must have things we hate about [...]

A really simple question this week. How do you follow up? Promptly? I’m sure we all know that’s the right answer – you must follow up promptly; leads go cold quickly, so don’t delay, follow up today; show you care, contact them again; our attention span is short, so be quick… etc. What I find [...]
by Dawn on April 27, 2010

One More Thing to Write in a Newsletter I wrote about how difficult it can be to think of interesting content for your own newsletter –10 ideas for newsletter content. I missed out one very important idea, so thought I’d add it now – and it’s so very important that it’s one tip all on [...]
by Dawn on April 19, 2010

I’m taking a stand! A number of local businesses will be exhibiting at the Horsham Women in Business event on 18 May and I’m one of them. Horsham WiB is great fun, friendly and relaxed. It’s good to be part of such a welcoming, local network meeting regularly. If you’re a woman and you’re in [...]
by Dawn on April 13, 2010

More Than 10 Ideas for Newsletter Content I know it can be difficult to think of interesting content for your own newsletter – not least because we often underestimate how much we know and so how much of what we know will be interesting to other people… did you follow that? I thought I’d list [...]